BUFFALO, N.Y. - For many student-athletes, summer is a time for rest, training, or catching up on coursework. But for Shannon Howes (Palgrave, Ontario/St. Thomas Aquinas) of D'Youville softball, summer means returning to a place that has profoundly shaped her sense of purpose: the Community Living Association of South Simcoe (CLASS). Now in her third summer working with individuals with disabilities, Howes' story is one of deep connection, quiet strength, and the powerful inspiration found within her own family.

Her journey began at home with her younger brother, Garrett, who has Down Syndrome. Growing up with him didn't just influence her—it defined her. "He is the happiest person I have ever met," Howes shares. "He loves entertaining people and always has the biggest smile on his face—it's so infectious." That smile, that light, became a daily reminder of the value and beauty in every person's uniqueness. "He's a huge part of why I am who I am today."

Witnessing firsthand the challenges her brother faced—particularly in being included and understood—planted a seed of advocacy and compassion in her. She saw a world that often overlooked or misunderstood people like her brother. But rather than becoming disheartened, she was moved to act. "I think growing up with him and being able to witness the challenges this population faces, especially around inclusion, made me have a deeper appreciation for my own opportunities—and a passion for advocating for people with disabilities."

Her work at CLASS is more than a job—it's a calling. Every day she brings not just her energy and empathy, but also a fierce commitment to truly understanding those she supports. "This field of work has taught me a lot about patience and empathy," she says. "I've had to learn everything about each person I support—what makes them happy, how to communicate with those who are non-verbal, and how to read their cues."

To her, the individuals she supports aren't defined by their disabilities but celebrated for their personalities, quirks, and strengths. She finds joy in the smallest breakthroughs—like learning how to make someone smile, understanding their needs without words, or seeing them meet a personal goal. "Everyone is unique," she says. "Learning how to support them in the way that works best for them takes a lot of patience, but it's so worth it."

Despite the challenges, or perhaps because of them, the work continues to be deeply fulfilling. "This work has challenged me in the best ways," she says. "But it's also given me a sense of purpose. Knowing I'm making even the slightest difference in their lives makes it all worth it."

What makes her story remarkable isn't just her dedication, but the clarity with which she sees the humanity in everyone—something she credits to her brother, who taught her to see the world through a different lens. Through him, she learned that people with disabilities aren't to be pitied or feared—they're to be celebrated.

In her quiet, compassionate way, she's changing the world—starting with her summer job. And in doing so, she's honoring the joy and resilience of the brother who first inspired it all.